Shipping Policy

Reliable processing and delivery for stock and custom Aquagrip products.

Order Processing Time

All orders are processed and shipped within 1–2 business days after payment is received, excluding weekends and holidays. Orders placed after business hours or on weekends will begin processing the next business day.

Please note that custom and made-to-order products may require additional production time before shipping. Any extended lead times will be communicated at the time of order or during the project approval process.

Shipping Methods & Delivery Times

We ship orders using trusted carriers to ensure reliable and timely delivery. Delivery times vary based on your location and the shipping method selected at checkout.

Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Rates

Shipping rates are calculated at checkout based on order size, weight, destination, and selected shipping method.

Domestic Shipping

AquagripCT ships throughout the United States. If you have specific delivery requirements or questions, please contact our team prior to placing your order.

International Shipping

International shipping may be available for select products and destinations. Customers are responsible for any customs duties, taxes, or import fees required by their country.

Order Tracking

Once your order has shipped, tracking details will be provided via email. Please allow up to 24 hours for tracking updates to appear.

Shipping Delays

While we work hard to meet all delivery timelines, AquagripCT is not responsible for delays caused by carriers, weather conditions, customs processing, or other factors outside our control.

Incorrect Shipping Information

Please ensure your shipping address is entered correctly at checkout. AquagripCT is not responsible for orders delayed or lost due to incorrect or incomplete address information provided by the customer.