WHO WE ARE
Our Story
AquagripCT was established in response to the lack of availability of top-quality products in the market. We take pride in handcrafting all of our products in our shop located in Prospect, CT, ensuring that everything we offer is of the utmost quality. We handle all of the cutting in-house and do not outsource it, allowing us to have complete control over the process, resulting in faster turnaround times and better quality control. Our primary objective is to provide you with high-end custom products and services that are tailored to your individual lifestyle.lored to your individual lifestyle.
FREQUENTLY ASKED QUESTIONS
The Answers You Need
Have a question? Want to learn more about our store? We’ve compiled a list of some of the most popular questions, accompanied by our thorough answers. If you can’t find what you’re looking for, contact us.Looking for answers? Check out our list of frequently asked questions and comprehensive answers. If you can't find what you're looking for, please don't hesitate to contact us.
WHAT IS YOUR RETURN POLICY?
All products purchased from AquagripCT are covered by a 14-day money-back guarantee, provided that they have not been installed or damaged. Please note that the buyer is responsible for the return shipping costs and that a 30% restocking fee applies to all returned stock items. Custom items cannot be returned, but we are committed to ensuring that our customers are satisfied with their purchases. If you are not completely satisfied with your custom item, please let us know, and we will work with you to find a solution that meets your needs.
WHAT ARE THE PAYMENT OPTIONS?
We can accept most major credit cards through our site or Square invoicing.
HOW EASY IS IT TO CLEAN THE FOAM?
"Our foam is the toughest foam available in the market. It is made up of a closed-cell crosslink PE/EVA blend that comes with superior UV and stain resistance. For regular maintenance, you can clean the decking using normal boat soap and water. However, you can use Dawn dish soap with a medium bristle brush for more stubborn stains or grease and oil. Our foam can be power washed, but please ensure you stay vertical and about 4-5 inches away from the surface to take deep stains and dirt build-up out. You can watch our video of power washing our boat after intentionally getting it dirty over the winter."
Warranty
Aquagrip offers a comprehensive three-year warranty for all of our materials. Our warranty covers the costs for delamination, manufacturer defects, and color bleeding. In the event that you need to make a warranty claim, we will ship the replacement material to you to fulfill the service. If you require on-site warranty support, we can provide it for an hourly labor charge. We will provide an estimate for the specific work required at the time of the warranty request.
Please note that our warranty covers the first occurrence of damage caused by Light Amplification due to excessive heating of the material from a highly reflective surface (material only).