Installation Guides & How-To Content

Quick answers to common installation questions. For full step-by-step instructions, tools, and videos, visit our complete installation guide.

How do I install Aquagrip EVA foam boat flooring?

Aquagrip EVA foam installs using marine-grade pressure-sensitive adhesive and a clean, properly prepared surface. We walk through the entire process step by step in our full installation guide, including prep, alignment, and final bonding.

View the complete EVA foam installation guide

Do you provide step-by-step instructions and videos?

Yes. Our installation guide includes written instructions, photos, and instructional videos to visually guide you through each stage of the install.

View the complete EVA foam installation guide

Can I install Aquagrip EVA foam myself?

Yes. Aquagrip is designed for DIY installation. With proper cleaning, alignment, and pressure, most customers complete their install without professional help.

View the complete EVA foam installation guide

Why is surface cleaning so important before installation?

Improper cleaning is the most common cause of adhesion failure. Oils, waxes, and residue can prevent the adhesive from bonding correctly if not fully removed.

View the complete EVA foam installation guide

What tools and cleaners do you recommend?

We outline all recommended cleaners, tools, and preparation steps in our installation guide to ensure long-term adhesion and durability.

View the complete EVA foam installation guide

What adhesive is used on Aquagrip products?

All Aquagrip EVA foam comes pre-applied with marine-grade 3M pressure-sensitive adhesive. No additional glue is required.

View the complete EVA foam installation guide

How do I avoid bubbles or lifting during installation?

Proper alignment, gradual backing removal, and applying firm pressure with a roller are key. We cover techniques for preventing and fixing bubbles in the full guide.

View the complete EVA foam installation guide

AquaScan™ Custom Decking Support

Quick answers to common AquaScan™ questions. For full step-by-step instructions, photos, and videos, visit our dedicated AquaScan™ guide.

What Is AquaScan™?

AquaScan™ is AquagripCT’s custom digital scanning process used to capture exact measurements of your boat’s deck, hatches, and surfaces. This eliminates the need for paper templates and ensures a precise, professional fit for custom EVA foam decking.

AquaScan™ is recommended for full deck kits, complex layouts, and boats where accuracy matters most.

View the full AquaScan™ guide for complete details and visuals.

How does AquaScan™ work?

We send you physical AquaScan™ reference targets along with instructions. You place the targets on your deck, take photos following our guidelines, and submit them to us. We use those images to digitally map your deck and create custom-fit foam pieces.

View the full AquaScan™ guide for complete details and visuals.

Do I need special tools or software?

No. AquaScan™ only requires a phone or camera. No measuring tools, apps, or software are needed.

Is AquaScan™ required for all custom decking orders?

AquaScan™ is required for most fully custom decking projects to ensure accuracy. Some smaller or standard layouts may not require it — if you’re unsure, reach out and we’ll guide you.

What do I receive from Aquagrip for AquaScan™?

You’ll receive:

  • AquaScan™ reference targets
  • Instructions for placement and photo capture
  • Guidance on how to submit your images

All instructions are also available online with photos and videos.

View the full AquaScan™ guide for complete details and visuals.

How accurate is AquaScan™ compared to manual measuring?

AquaScan™ eliminates guesswork by using scaled reference targets and digital mapping, resulting in significantly higher accuracy than manual measurements.

What happens after I submit my AquaScan™ photos?

Once we receive your images, our team maps your deck digitally and begins the design process. You’ll review and approve the layout before production begins.

What if I need help during the AquaScan™ process?

We’re here to help. If you have questions about target placement, photos, or submissions, contact us anytime and we’ll walk you through it.

View the full AquaScan™ guide for complete details and visuals.

Where can I find full AquaScan™ instructions and videos?

All detailed instructions, downloadable checklists, photos, and video walkthroughs are available on our dedicated AquaScan™ page.

View the full AquaScan™ guide for complete details and visuals.

Ordering & Customization

Guidance for selecting products, requesting custom work, and submitting designs.

What is the difference between stock and custom products?

Stock products are pre-made and ready to ship. Custom products are made to order based on your specifications, templates, or AquaScan™ data and may require additional production time. Custom items are not eligible for return.

What types of customization do you offer?

Aquagrip offers customization across many products, including custom sizing, color combinations, routing patterns, logo engraving, and layout adjustments. Custom options vary by product type and intended use.

How do I request a custom product or design?

You can request a custom product by contacting our team directly. Provide details about your boat, intended use, and the product you’re interested in. Photos and measurements are always helpful.

Email: AquagripCT@gmail.com
Phone / Text: 203-580-8080

Can I submit my own artwork or logo?

Yes. Customers may submit their own artwork or logos for engraving or design consideration. Vector files (AI, SVG, EPS, or PDF) are preferred for best results, but high-quality image files may also be reviewed.

How do I send artwork, photos, or templates?

Artwork, photos, or templates can be sent via email. For larger files, we may provide an upload link if needed. Please include your order number or project details when submitting files.

Will I see a design proof before production?

Yes. For custom products, you’ll receive a design layout or proof for approval before production begins. Manufacturing does not start until final approval is received.

Can I make changes after approving a design?

Once a design is approved and production has begun, changes may not be possible. If you need to make an adjustment, contact us immediately and we’ll do our best to assist.

I’m not sure what customization I need — can you help?

Absolutely. If you’re unsure about sizing, layout, or design options, our team is happy to guide you and recommend the best solution for your project.

How do I contact you with questions or requests?

You can reach our team directly by email or phone/text. We’re happy to answer questions, review ideas, or help plan your custom project.

Email: AquagripCT@gmail.com
Phone / Text: 203-580-8080

Products & Performance

Details about materials, durability, and real-world use.

What materials are Aquagrip products made from?

Aquagrip products are made from premium marine-grade Cross-Link P/E /EVA Blend Foam designed for traction, comfort, and durability in harsh marine environments.

Are Aquagrip products slip-resistant?

Yes. Our EVA foam provides excellent grip in both wet and dry conditions while remaining comfortable underfoot.

Can Aquagrip products be used outside of boating?

Yes. While designed for marine use, Aquagrip products are commonly used for docks, coolers, gear mats, fly fishing setups, and other outdoor or utility applications.

Shipping Information

Details about order processing, delivery timelines, and shipping expectations.

How quickly do orders ship?

Most orders ship within 1–2 business days after payment is received, excluding weekends and holidays. Orders placed after business hours begin processing the next business day.

Do custom products ship within the same timeframe?

Custom and made-to-order products may require additional production time before shipping. Any extended lead times will be communicated during the order or design approval process.

How much does shipping cost?

Shipping rates are calculated at checkout based on the size, weight, destination, and shipping method selected. Exact costs are shown before completing your purchase.

Will I receive tracking information?

Yes. Once your order ships, you’ll receive a shipping confirmation email with tracking details. Please allow up to 24 hours for tracking updates to appear.

Do you ship internationally?

International shipping may be available for select products and destinations. Customers are responsible for any customs duties, taxes, or import fees required by their country.

What happens if my package is delayed?

While we work to meet all shipping timelines, AquagripCT is not responsible for delays caused by carriers, weather conditions, customs processing, or other factors outside our control.

What if I entered the wrong shipping address?

Please ensure your shipping information is accurate at checkout. AquagripCT is not responsible for orders delayed or lost due to incorrect or incomplete address details provided by the customer.

Returns & Exchanges

Clear guidelines for stock and custom-made products.

What is your return policy?

Stock products are covered by a 14-day money-back guarantee, provided they have not been installed, used, or damaged and are returned in original condition.

Is there a restocking fee?

Yes. A 30% restocking fee applies to all returned stock items.

Who pays for return shipping?

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Can custom or made-to-order products be returned?

No. Custom products—including custom EVA decking, AquaScan™-based layouts, and personalized items—are not eligible for return due to their made-to-order nature.

What if my custom item doesn’t fit correctly?

If there is a production or fitment issue related to our manufacturing, please contact us within 7 days of delivery. We’ll review the issue and work with you to find a resolution.

What should I do if my order arrives damaged or incorrect?

Please notify us within 72 hours of delivery and include clear photos of the issue. Our team will assess the situation and take appropriate action.

How do I start a return or request support?

Contact our team with your order number and details. Once approved, we’ll provide instructions on how to proceed.

Email: AquagripCT@gmail.com
Phone / Text: 203-580-8080